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Self Video KYC

Objective

The Self-Video Know Your Customer (KYC) product combines the following two verification modules that helps a customer complete a video verification process independently without the requirement of an agent.

Sub-ModuleDescription
Session RecordingCaptures the video consent of the user for verification.
Video StatementEnsure live user verification through spoken statements.
  • Face Match: Ensures the user's consistent identity throughout the process.
  • Face Liveness: Ensures the user's presence in front of the camera.
  • ID Liveness: Detects genuine IDs and prevents image uploads.
  • Face Quality Checks: Scans for blur, masks, closed eyes, and more.
  • ID Quality Checks: Verifies ID clarity, glare, and authenticity.
  • Deep Fakes Detection: Shields against fraudulent impersonations.
  • Speech-to-Text Analysis: Validates the accuracy of spoken content.

Procedure

The following steps represent a regular Self Video KYC verification process.

  1. Initiate the verification process.
  2. Grant access to the device's camera, microphone, and location.
  3. Follow the on-screen instructions for verification.
  4. The system automatically captures the user's selfie. If they are within the front camera's frame, the border turns green; otherwise, it turns red, prompting the user to adjust their position.
  5. Capture an officially valid identity card.
  6. The module displays a verification statement on a new screen. Read the statement aloud audibly within the configured time limit. The verification proceeds to the next step upon completion of the time.
  7. If applicable, the module repeats steps 6 to 8 for additional verification statements.
  8. Review the recording and optionally reattempt the statement verification process (steps 6 to 8) before the final submission, if required.
note

Except for steps 4 and 6, the user only proceeds to the next steps when they interact with the relevant button on the screen.

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